Reference

How We Handle Your Account Information

We collect what we need to run your account, verify your bKash, Nagad or Rocket deposits, and keep your sessions secure.

Account verificationPayment processingSession securityWithdrawal checksRegional compliance
111det How We Handle Your Account Information
DATA PRACTICES

How We Protect Your Records

We encrypt wallet references and session tokens, limit internal access to account data, and audit every export or deletion request. Below are the pillars that keep your information secure and let you stay in control.

Collection & Purpose

We gather mobile number, device type, location signals and wallet transaction IDs to verify deposits, prevent duplicate accounts and comply with regional rules. Marketing opt-in is separate; untick it in settings to stop promotional messages without affecting core account functions.

Cookies & Tracking

Session cookies keep you logged in and remember language preference. Analytics cookies count page views and lobby clicks so we can improve navigation.

Third-Party Sharing

Payment processors see your wallet ID and transaction amount. Game studios receive a session token and bet history for that round. Fraud tools get device fingerprint and IP range.

Retention & Deletion

Active-account data stays until you close. After closure we keep transaction logs for five years to meet audit requirements, then purge personal identifiers.

DATA REQUESTS

Contact Us About Your Information

Need a copy of your data, want to correct a detail, or ready to close your account? Reach us through any channel below. Include your registered mobile number so we can verify ownership before releasing account records.

Live Chat Open the chat bubble in the lower corner of any page, say you need data access or deletion, and our team will guide you through identity checks and timelines. Most requests finish within three business days.
Email Support Write to our privacy address with your mobile number and a brief description of what you want—export, correction, or full closure. We reply within twenty-four hours with next steps and any documents we need from you.
Phone Line Call our Bangladesh support number during business hours. Tell the agent you are making a privacy request; they will create a ticket, verify your identity, and email a summary of what happens next and when to expect completion.

Privacy Policy Questions

We ask for mobile number, date of birth, preferred currency and wallet type—bKash, Nagad or Rocket. Device model and IP range are logged automatically to confirm you are in an eligible region and to flag suspicious sign-ins from new locations.

Yes. Email or chat us with your registered mobile number and ask for a data export. We send a JSON file within three business days showing registration details, deposit history, game sessions, marketing preferences and any notes from support tickets.

Transaction logs stay for five years to meet financial-audit and dispute-resolution rules. Personal identifiers—name, mobile number, wallet ID—are deleted ninety days after closure unless a legal hold or open complaint requires us to retain them longer.

No. Game studios only receive a session token and your bet amounts for that round. Wallet account numbers and transaction references stay with our payment processor and are never passed to third-party game platforms or advertising networks.

Log in, open account settings, find the marketing-preferences toggle and switch it off. Changes take effect within twenty-four hours. You will still get transactional emails—deposit confirmations, withdrawal approvals, security alerts—because those are account operations, not marketing.

We will notify registered users by email thirty days before any transfer. The new owner must honour this privacy policy until they issue an updated one and give you a chance to close your account if you disagree with new terms.
Reference

Privacy Policy

Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

Access may be available only where local law permits.